Customer Portal | Pescado

Call us today   033 000 22 000

Calling from abroad   0044 151 355 3600

Yours FREE!

A helpful guide to Business Telecoms

Customer Portal

Choose a support option

We’ll aim to solve any issues and have you back up and running in no time!

  • Remote IT Support

    Give us permission to access your PC and take a look at the problem.

    Fix my issue
  • log an it problem

    or if you’d prefer to talk to one of our IT support team give us a call on 033 000 22 000.

    Raise a ticket
  • Book mobile repair

    Cracked screen, broken button or water damage? Arrange a repair for your mobile.

    Find out more
  • problem with your mobile?

    Let us know if you are experiencing a problem with your business mobile.

    Contact customer support
  • Office telephony support

    Report an issue with your office telephony system.

    Contact hosted support
  • Office connectivity support

    Report an issue with your internet connectivity.

    Contact hosted support

Our Service Level Agreement

Our Service Level Agreement demonstrates our commitment to client support and outlines our resolution times. We constantly monitor our performance against our SLA to make sure we are continuing to meet the needs of our clients. We’re proud of our performance. 98.3% of mobile and telephony cases are resolved within our SLA and 99.6% of technical tickets raised are resolved within SLA.

Can’t find the help and support you are looking for?

Give us a call on 033 000 22 000. One of the team will be happy to help.

Our opening hours are 8am to 8pm Monday to Friday, Saturday and Sunday 9am-12pm.

However, our experts are often working away out of hours behind the scenes to ensure we fix any issues and provide unparalleled levels of service.