CUSTOMER BIG FISH FEEDBACK
The service levels we deliver to our customers is critical to us. We love great feedback but appreciate we can always improve. Every Pescado customer can get immediate access to let us know how we are doing. All our emails ask you to ‘let the Big Fish know‘ what you think. Some of the most recent comments we’ve received can be found below:
‘Working with Pescado has been a really positive experience.
For someone who doesn’t really understand IT, their friendly staff are always on hand to explain and advise me when needed. Our Account Manager, Jonathan Bryson, is very attentive and knowledgeable and we have built a strong working relationship in a very short timeframe. I have full faith in the team at Pescado and trust their expertise and advice. Everyone I have come into contact with since working with them has been super friendly and patient as I get up to speed with any developments.
Thanks for doing a great job guys!’
Aisha Riaz, Commercial Manager, theEword
‘Prompt and efficient service from Adam re setting up new handset - many thanks’
Kathryn Hoather, Office Manager
‘Both Liam O'Brien and Dean Lord have been extremely helpful during the set-up of our new business account and have both gone above and beyond on various occasions to ensure that myself and my team are as happy and as comfortable as possible. We're extremely happy to continue putting our telephone needs in Pescado's capable hands.’
‘I just wanted to mention how easy Pescado make things for me.
A special mention must go to Adele Tunna who as our account manager looks after everything efficiently and with the highest level of professionalism. But always with a sense of humour.
Well done Adele’
Cheryl Philbin, Communications Manager
‘We have recently taken receipt of two new Vodafone devices.
Justin, Lucy and Adele have been fantastic throughout.’
Steven Morton, Partnerships Manager
‘Just wanted to let you know that Jonathan Bryson has been a great account manager and looked after me really well.
And Matthew Cunningham was also excellent taking over when Jonathan went away so a big thank you and well done to both please!’
Kim Crawford, Partner
‘I would like to comment on how very pleased we were in the way Lucy and all the team handled our process when joining Vodafone through Pescado, The whole task was hassle free and very easy, Jonathan and Lucy were the two people we were in contact with through this process and they both were very helpful and organised.
On behalf of Stag TIC Limited I would like to thank these guys in particular but the whole team for their help and look forward a promising relationship between Stag TIC and Pescado.’
Alan Gordon, Managing Director