Name: Zoe Edwards
Title: Customer Support Advisor
Pescado Start Date: February 2017
Supporting and advising all customers no matter how big or how small the query may be – Examples, technical queries, using your phone abroad, billing queries, or just some good advice on how to use a new phone (plus many more)
Favourite thing about working at Pescado?
That not one day is the same and we are all a family – So much love
If you could switch jobs with anyone else at Pescado for the day, who would it be and what would you like to do?
I would switch jobs with Fraser so I could have a giggle watching him do my job! Oh, and so I could have a go at driving his car.
Favourite / most poignant Pescado memory?
Paul Spooner (Channel Manager) with the missing Pescado duck – Still just brilliant!!!!
As a child what did you want to be when you grew up?
Justin Timberlake’s backing dancer
What is your guilty pleasure?
I would answer this honestly, but I’ll keep it safe and go with Cream Eggs and a back scratcher!
Tell us something that people would be surprised to know about you?
I supported England in the World Cup 2018 (only because Wales never got to that point)!!
Who should complete this next?
I am going to choose Dean Lord (just so I know his guilty pleasure)
Passionate & Determined
Be positive – always have a
‘glass half full’ attitude.
Act with honesty and integrity,
stick to what you say you’ll do.
Supportive & Respectful
Listen to one another,
and to our customers.
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